Privacy Policy

At Epoxy Armour Coatings, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or submit your details through our Meta (Facebook/Instagram) Lead Generation forms.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or submit your information.

1. Information We Collect

We may collect personal information that you voluntarily provide to us when you fill out a form on our website or through our social media advertisements. This information may include:

  • Contact Data: Your full name, phone number, email address, and suburb/postcode.
  • Project Data: Information regarding the type of flooring service you are inquiring about (e.g., garage, driveway, patio, pathway, or interior commercial/residential spaces).

2. How We Use Your Data

We use the information we collect strictly to operate our business and provide you with our services. Specifically, we use your contact details to:

  • Deliver Online Quotes: Generate, process, and send customized online quotes based on your project requirements.
  • Customer Communication: Follow up on your quote requests, answer questions, and schedule onsite assessments.
  • Service Delivery: Provide the concrete coating and epoxy installation services you request from Tori and the team.

3. Data Sharing and Disclosure

Your privacy is incredibly important to us. We do not sell, trade, rent, or spam your personal information to third parties. Your data is only accessed by authorized personnel at Epoxy Armour Coatings to fulfill your request for a quote or service.

We may disclose your information only if required to do so by law or to protect our rights, property, or safety.

4. Data Retention and Security

We use reasonable administrative, technical, and physical security measures to help protect your personal information from unauthorized access, use, or disclosure. We retain your contact details only as long as necessary to provide quotes and maintain standard business records.

5. Your Rights and Choices

You have the right to request access to the personal information we hold about you, or to ask that your information be updated or deleted from our systems. If you no longer wish to be contacted by us, you can opt out at any time by contacting us directly.

6. Contact Us

If you have questions or comments about this Privacy Policy, please contact us at: